Effective Date: This Terms and Conditions document is effective as of the date it is published on www.galebilly.com and applies to all users who access, browse, or purchase from the Website.

1. Introduction and Acceptance of Terms

Welcome to Galebilly (“Galebilly,” “we,” “us,” or “our”). These Terms and Conditions (“Terms,” “Terms and Conditions,” or “Agreement”) govern your access to and use of our official website www.galebilly.com (the “Website”), including any content, functionality, products, services, and features offered through the Website.

By accessing the Website, creating an account, placing an order, subscribing to communications, or otherwise using any part of our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use the Website and should discontinue access immediately.

These Terms constitute a legally binding agreement between you (“you,” “user,” or “customer”) and Galebilly. In addition, your use of the Website is subject to our policies posted on the Website, including but not limited to our Transportation and Exchange Policy and Data Protection Policy, which are incorporated into these Terms by reference.

2. Definitions

For clarity, the following terms may be used throughout these Terms:

  • Website” refers to www.galebilly.com and all pages, subpages, interfaces, and features operated by Galebilly.

  • Products” refers to items offered for sale on the Website, including baseball caps and related accessories.

  • Order” means a purchase request submitted by you through the Website.

  • Content” means text, images, videos, designs, graphics, product listings, descriptions, logos, and all other materials made available through the Website.

  • Third-Party Services” means services not operated by Galebilly, such as payment processors, logistics carriers, analytics providers, marketing platforms, or external websites.

3. Eligibility and User Representations

By using the Website, you represent and warrant that:

  1. You are at least the age of majority in your jurisdiction, and you have the legal capacity to enter into a contract;

  2. Any information you provide to Galebilly is accurate, current, and complete;

  3. You will use the Website in compliance with these Terms and all applicable laws and regulations; and

  4. You are not prohibited from receiving products or services under any applicable laws.

If you are using the Website on behalf of a company, organization, or other entity, you represent that you are authorized to bind that entity to these Terms.

4. Changes to Terms and Website

Galebilly may update, modify, or replace any portion of these Terms at any time at our sole discretion. When we make changes, we will post the updated Terms on the Website. Your continued use of the Website after any such changes constitutes acceptance of the revised Terms.

We reserve the right to modify, suspend, discontinue, or restrict access to any part of the Website or services, temporarily or permanently, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation.

5. Account Registration and Security

Certain features may require you to create an account. When registering, you agree to provide accurate and complete information and to keep such information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately if you suspect unauthorized access to your account. Galebilly is not responsible for any loss or damage resulting from your failure to safeguard your account information.

We reserve the right to suspend, restrict, or terminate accounts at our discretion, including when we suspect fraudulent activity, unauthorized use, abuse of policies, or violations of these Terms.

6. Product Information, Availability, and Accuracy

Galebilly strives to provide accurate product descriptions, images, specifications, and pricing. However, we do not guarantee that product descriptions, photos, colors, sizing, or other content on the Website are complete, accurate, current, or error-free. Differences in device screens and display settings may affect color appearance.

Products are offered subject to availability. We may limit quantities per customer, per household, or per order at our discretion. If a product becomes unavailable after you place an order, we may cancel the order and issue a refund or offer alternative solutions.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice, including after you have submitted an order.

7. Pricing, Promotions, and Taxes

All prices displayed on the Website are subject to change without notice. Prices may vary based on promotions, time-limited offers, availability, and other factors. Promotions may be subject to additional rules and may be modified or discontinued at any time.

Unless otherwise stated, prices do not include applicable shipping fees, customs duties, import taxes, VAT, or other charges that may apply in your jurisdiction. You are responsible for any duties, taxes, and fees imposed by your local authorities.

In the event of a pricing error, we reserve the right to cancel any order placed for a product listed at an incorrect price, whether or not the order has been confirmed or payment has been processed. If payment has already been processed, we will issue a refund.

8. Orders, Payment, and Order Confirmation

When you place an order, you are making an offer to purchase products subject to these Terms. All orders are subject to acceptance by Galebilly. We may refuse or cancel orders for any reason, including but not limited to suspected fraud, payment issues, inventory limitations, shipping restrictions, or errors in product listings.

8.1 Payment Processing

Payments are typically processed through third-party payment providers. By submitting payment information, you authorize us (and our payment processors) to charge your selected payment method for the total order amount, including product price, shipping charges, taxes (if applicable), and other disclosed fees.

Galebilly does not store full payment card details on our servers. Payment handling and verification may be governed by the terms and policies of the payment provider.

8.2 Order Confirmation and Acceptance

After an order is placed, you may receive an order confirmation email. This email confirms receipt of your order request but does not necessarily indicate order acceptance. Order acceptance occurs when we process and dispatch the order and send shipping confirmation.

9. Shipping, Delivery, and Risk of Loss

Shipping and delivery terms are further described in our Transportation and Exchange Policy. Delivery times are estimates and not guarantees. Delays may occur due to customs clearance, carrier disruptions, weather, peak seasons, or other circumstances beyond our control.

Risk of loss and title to products pass to you upon delivery to the carrier (unless otherwise required by applicable law). If you provide an incorrect shipping address or fail to accept delivery, you may be responsible for additional shipping costs or losses.

10. Returns, Exchanges, and After-Sales Support

Returns and exchanges are governed by our Transportation and Exchange Policy. To request support, you must contact us at feedback@galebilly.com and provide order details. We may require photographs or other documentation for damaged, defective, or incorrect items.

Products that show signs of misuse, wear, or damage caused by the customer may be ineligible for return or exchange. Items returned without prior authorization may be refused.

11. Intellectual Property Rights

All Content on the Website, including but not limited to logos, trademarks, designs, product photos, text, graphics, icons, and layout, is owned by or licensed to Galebilly and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, display, modify, publish, transmit, create derivative works, or exploit any Content without our prior written permission, except for personal, non-commercial use in accordance with these Terms.

“Galebilly” and associated branding elements are trademarks or trade dress of Galebilly. Unauthorized use is prohibited.

12. User Content, Reviews, and Submissions

If you submit any content to the Website (such as reviews, comments, images, or other materials), you represent that you have the right to submit it and that it does not violate any third-party rights.

By submitting content, you grant Galebilly a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, publish, translate, distribute, and display such content in connection with our business, marketing, and Website operations.

We reserve the right (but not the obligation) to remove or refuse any user content at our discretion, including content that is unlawful, offensive, misleading, defamatory, infringing, or otherwise violates these Terms.

13. Prohibited Uses

You agree not to use the Website or services in any manner that:

  1. Violates any applicable law, regulation, or court order;

  2. Infringes upon the rights of others, including intellectual property, privacy, or publicity rights;

  3. Is fraudulent, deceptive, or misleading;

  4. Attempts to gain unauthorized access to systems, accounts, or networks;

  5. Introduces malware, viruses, worms, or harmful code;

  6. Interferes with Website security, performance, or user experience;

  7. Uses bots, scrapers, or automated tools to extract data without permission;

  8. Harasses, abuses, threatens, defames, or harms others;

  9. Impersonates any person or entity or misrepresents affiliation;

  10. Engages in unauthorized resale or commercial exploitation of the Website or products.

Violation of prohibited uses may result in immediate suspension or termination of your access and may also expose you to civil or criminal liability.

14. Privacy and Data Protection

Our collection and use of personal information are described in our Data Protection Policy. By using the Website, you consent to our data practices as described therein, including use of cookies, analytics, communications, and service providers.

Where required by law, we will seek your consent for certain processing activities. You may have rights to access, correct, delete, or restrict certain personal data depending on your jurisdiction.

15. Third-Party Links and Services

The Website may contain links to third-party websites or services that are not owned or controlled by Galebilly. We provide these links for convenience only and do not endorse or assume responsibility for third-party content, policies, or practices.

Your interactions with third-party services (including payment processors, shipping carriers, and social platforms) may be governed by their own terms and privacy policies. Galebilly is not responsible for any third-party failures, outages, errors, or data practices.

16. Disclaimers

To the maximum extent permitted by law, the Website and all products and services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied.

Galebilly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability.

We do not warrant that:

  • The Website will be error-free, secure, uninterrupted, or free of harmful components;

  • Product descriptions or Content will be accurate or complete;

  • The results obtained from using the Website will meet your expectations;

  • Any defects will be corrected immediately.

Some jurisdictions do not allow certain warranty disclaimers, so some disclaimers may not apply to you.

17. Limitation of Liability

To the maximum extent permitted by law, in no event shall Galebilly, its owners, directors, employees, agents, affiliates, suppliers, or service providers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to your use of the Website or purchase of products.

This includes, without limitation, damages for loss of profits, revenue, goodwill, data, business interruption, personal injury, or emotional distress, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, Galebilly’s total liability for any claim arising out of or related to these Terms, the Website, or products shall not exceed the amount paid by you for the specific order giving rise to the claim.

Certain jurisdictions do not allow limitations of liability for certain damages, so the above limitations may not apply in full.

18. Indemnification

You agree to defend, indemnify, and hold harmless Galebilly and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Website;

  • Your violation of these Terms;

  • Your violation of any law or third-party rights;

  • Any user content you submit;

  • Any fraudulent, negligent, or unlawful act by you.

19. Force Majeure

Galebilly will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, labor disputes, pandemics, supply chain disruptions, transportation failures, customs delays, power outages, or internet/service interruptions.

In such events, our obligations will be suspended for the duration of the force majeure condition, and we will make reasonable efforts to resume performance as soon as practicable.

20. Dispute Resolution

If you have any concern or dispute, you agree to contact us first to attempt informal resolution at feedback@galebilly.com. Many issues can be resolved quickly through customer support.

If informal resolution is unsuccessful, disputes may be resolved in accordance with applicable laws. Where permitted, you agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any class action or representative proceeding.

Nothing in this section limits any consumer rights that cannot be waived under applicable law.

21. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict-of-law principles. If certain provisions are required to be governed by local consumer law in your jurisdiction, those provisions will be interpreted accordingly.

22. Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable by a court of competent jurisdiction, such provision shall be severed and the remaining provisions shall remain in full force and effect.

23. No Waiver

Failure by Galebilly to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Galebilly.

24. Assignment

You may not assign, transfer, or delegate any rights or obligations under these Terms without our prior written consent. We may assign these Terms at our discretion, including to an affiliate or successor in interest in connection with a merger, acquisition, restructuring, or sale of assets.

25. Entire Agreement

These Terms, along with policies posted on the Website (including Transportation and Exchange Policy and Data Protection Policy), constitute the entire agreement between you and Galebilly regarding your use of the Website and purchase of products, superseding any prior agreements or communications.

26. Language and Interpretation

These Terms are written in English. In the event of any translation, the English version shall control to the extent permitted by law. Headings are for convenience only and do not affect interpretation.

27. Contact Information

If you have questions about these Terms, orders, or policies, please contact us:

Galebilly
Website: www.galebilly.com
Email: feedback@galebilly.com